Project Description

Communication Skills online training

online training
Communication skills online training

£18pp + VAT

CPD certified

£45pp + VAT

Formal accreditation

Start your learning journey now

Instant Access

We all communicate every day, but do we get our messages across clearly? Do you know that words only make 7% of the overall message being conveyed? Pitch, tone and body language are just a few of the factors you need to consider in addition to the words spoken.

Whether it is at work or at home everyone can all improve their communication skills. The skills and understanding developed will make you a more efficient communicator in all aspects of your life.

Lessons:

1. Different forms of communication

2. The importance of effective communication

3. Know how to actively listen

4. Monitoring communication skills

This communication skills online training course focuses on:

  • Different forms of communication
  • Barriers to communicating
  • How to actively listen
  • The importance of effective communication
  • How to monitor and improve your communication skills.

Continuing Professional Development (CPD)

All of our courses are certified by the CPD Certification Service. They have been scrutinised by an independent assessor, ensuring they meet national standards.

Click here to see our CPD certification for this course.

Sample screenshots of our communication skills online training course

Online training
Online training
Online training
Online training
Online training
Online training

Learning outcomes

Course code: HD2/2/MR/002
Level: 2
Credits: 1

  1. Understand different forms of communication.
  2. Understand the importance of effective communication.
  3. Know how to listen actively.
  4. Know how to monitor own communication skills.

Learning options and costs

CPD Certified

£18pp + VAT (£21.60)
  • Duration/access to course materials: 12 months unlimited access
  • Place of study: Online
  • Support: Course trainer available to answer queries by email or our social media channels
  • Average time to complete: 2 hours
  • Assessment: Mini assessments at the end of each lesson, pass rate of 75% required
  • Certificate: Self print CPD certified certificate
  • Recognition: CPD certified by the CPD certification service
  • Payment: Pay online

Formal accreditation

£45pp + VAT (£54)
  • Duration/access to course materials: 12 months unlimited access
  • Place of study: Online
  • Support: Course trainer available to answer queries by email or our social media channels
  • Average time to complete: 3.5 hours
  • Assessment: Mini assessments at the end of each lesson, pass rate of 75% required. In addition learners must submit their learner file to their course tutor.
  • Certificate: Open College Network West Midlands certificate will be sent recorded delivery
  • Recognition: Formally accredited through Open College Network West Midlands – 1 credit
  • Payment: Pay online

In house/classroom

£800plus travel
  • Duration/access to course materials: 1 day (6 hours) for up to 15 learners
  • Place: Venue of your choice
  • Support: Your trainer will answer any questions on the day, email support for the following week
  • Time to complete course: 6 hours
  • Assessment: Targeted questions throughout the day. If formal accreditation is requested learners will submit their learner file
  • Certificate: CPD certificate on the day. If formal accreditation is requested the certificates take approx. 1 – 2 weeks
  • Recognition: You can choose between CPD certified or a formally recognised accreditation (Formal accreditation incurs an additional cost of £20 pp)
  • Contact us to arrange your training day and payment

Are you a community group not a business? We have a more appropriate communication skills online course for you with Community Group Training. Click here